Shipping policy

WE SHIP FROM MONTREAL, QC, CANADA

 

NO CUSTOMS FEES FOR ALL CANADIANS

 

Avoid annoying customs fees and complicated returns by ordering from inside Canada. Save time, money and support a Canadian business.

 

 CANADIAN TAXES

 

Sales tax are determined according to the shipping address. If your billing address is in Québec but your shipping address is in Ontario, Ontario sales tax will be charged. We do not charge sales tax for International Orders.

 

ORDER PROCESSING TIME & SHIPPING DELAYS

 

All orders are shipped on business days only (Monday to Friday). Expect your package to be shipped out in the next 4 business days* following the day you place an order. Should the delay be longer, we will contact you to let you know.

IMPORTANT: The shipping service you select does not affect the processing time of your order.

*EXPECT A LONGER SHIPPING DELAY DURING MAJOR SALE EVENTS AND HOLIDAYS. PLEASE BE PATIENT

 

 INTERNATIONAL ORDERS

 

 BIOVERTCITÉ don't offers international shipping.